Social work utility can be considered a value helpful in achieving principles and objectives set forthe social assistance system in contemporary society. The concept of empowerment, on the other hand, interpreted in a spirit of individuals’ self-determination and social sensitivity, reminds us that lack of social recognition deprives individuals of subjectivity and self-determination. The paper points out interrelations between utility and empowermentin the field of social work, which can contribute to identification of the ethical dimension of social issues and help address and deal with social problems both in the overall context of the entire social assistance system and in local settings with respect for individual freedom. This occurs when utility is defined in a spirit of usefulness and practical application associated with action for the good of others, while the concept of empowerment insists that social work practice should not lose sight of the subjectivity of individuals and social groups in the context of their self-determination and self-direction.

In this paper we will first define the dilemmas and describe the process of their their formation. We will describe dilemmas in history through six ethical value and ethical orientations. We will outline the ethical problems of social workers as they are included in the Code of Ethics of the Society of Social Workers oft he Czech Republic. In the next part of we will deal with the dilemmas of contemporary social work. We will define eighteen dilemmas and statefore each of them how they may eventually be reflected in work with the Roma ethnic group. The author’s personal experiences as well as the experiences of social workers will be presented. In this paper we suggest different options for dealing with dilemmas.

The syndrome of burnout is called a disease of the 21st century. There is no one general, international definition of this phenomenon. The causes can be found in the individual, interpersonal and organizational sphere. Burnout syndrome has negative consequences not only for the individual, but also for his family and friends. The subject of the research in the article below are the causes and effects of burnout among people working in the profession service.

This article decscribes the situation of social movements, foundations and groups that have set themselves the goal of taking care of the environment in the city as well as providing their members with organic food, from local farmers, in the time of a pandemic. It describes the results of research carried out at the turn of August and September 2020 in Cracow. The respondents were members of groups such as the Krakowski Alarm Smogowy, Fundacja Otwarty Plan, Wawelska Kooperatywa Spożywcza and Akcja Ratunkowa dla Krakowa. It addresses the impact of isolation on the functioning of the above-mentioned social movements, foundations and groups. Moreover, it deals with the subject of communitas ties and the durability of groups based on this type of social ties. A significant part of the article is also devoted to forecasts and assumptions as to how life in cities may change and what impact the crisis in the service industry has on the city itself.

The purpose of this paper is to characterize the means of work aimed at pedagogical and psychological assistance to children, teachers. The SAP program is aimed at preventing early school leaving, juvenile deviant behavior and managers as managers influencing child development.

The article highlights the relationship between the communication style and the degree of conflictuality at the young age. There are presented the experimental data regarding the communication style, the degree of conflictuality expressed by young people, the results obtained regarding the relationship between the degree of conflictuality and the communication style of the young people. The experimental approach and the results of the research showed that there is an interdependence relation between the communication style and the degree of conflictuality at the young age, and the high level of the assertive communication interrelates with the low level of conflictuality manifested by the young people, while the aggressive communication style relates at the level of strong and medium intensity with the high level of conflictuality.

Towards the end of the twentieth century in education appeared three functional concepts, which are based on the participatory approach to research: action research, participatory research, participatory-action research. It seems that these types of research would be of great use to teachers in the classroom. Several educational policy documents stipulate the idea of lifelong learning. Starting with 1996, the European Year of Lifelong Learning, the Lifelong Learning Strategy is formulated, which talks about the need to develop the professional potential of each person and the teaching / learning methods. But professional development is an ongoing process and requires a huge effort from teachers and the whole community. At the same time, teachers are always concerned with finding solutions to overcome students’ learning problems, avoid school failure, reduce functional illiteracy, etc. In this article we propose some suggestions for the development of literacy and research skills in students, which we consider more important in the instructional process. We would like to mention that there is currently an increasing emphasis on transdisciplinary or integrated training. Only through a constructive collaboration with colleagues from all school subjects will we be able to carry out valuable research and change the precarious situation in the direction of obtaining performance. In the 21st century, the teacher appears as an agent of change, which implies that he will be the basic element of educational reforms.

Information technologies have already radically transformed the communications and information technology sectors, trade, media, and the education sector, especially education, which is on the top priority. Digital technologies will radically change the way data is sent and retrieved, will allow immediate and real-time feedback from students, will facilitate access to education through distance learning, will allow new service providers to enter traditional markets education. Thus, a diligent and well planned implementation of cyber security, as well as information security of information networks of educational institutions will provide a definite competitive advantage in the information environment.

In the context of a dynamic information environment prone to large-scale cyber-attacks, in which cybercriminals are using increasingly advanced methods to implement attack vectors that are undetectable and difficult to neutralize, this scientific study is designed to protect data and security of your institutions as well as to ensure the confidentiality of your students and teachers.

Whether we are talking about large or small educational institutions, this study provides a series of recommendations on the secure use of social networks with a minimum set of measures needed to prevent cyber-attacks as well as reduce the damage caused in case of attacks. At the same time, it will examine the best practices in the online environment, effectively analyze the privacy settings of mobile devices and present some top tips for the secure use of social networks.

The study aims to comply with the following minimum set of measures in order to prevent cyber-attacks in educational institutions, and reduce the damage caused in the event of attacks.

This article reviews a number of theoretical and scientific approaches in respect to specifics of value orientation formation and manifestation in adolescents and youth. The study of value orientations was carried out by review of the scientific positions on describing the process of values formation in ontogenesis, the need of implication in different human activities for development of value orientation in childhood, the impact of the broad range of factors that shape the value orientations, the correlation of values with structural elements of the personality etc. The experimental study initially undertaken in 2015 and repeated in 2019 reflects the specifics of the value orientations dynamics in adolescents and young people within the pre-university and university levels of education system. The content shows up-to-date nature of the research and outlines prospects for further priority in investigative area.