The aim of the conducted research was to assess how the elderly viewed the functioning of public transport, with Łódź, a large city in Poland, as the example. The data presented in the article originates from research of 400 inhabitants aged 60+ was conducted in the district of Bałuty in Łódź at the turn of November and December 2018. On the basis of the questionnaire survey (which contained questions concerning the use of local public transport by the over 60s for daily journeys and was accomplished by CAPI and MOBI methods) it was found that the over 60s have quite a high opinion of the offer of the municipal transport company MPK (they hardly ever use services of other carriers). As for the means of public transport, the tram is rated slightly higher compared to the bus. The results of the research enable the proposal of general recommendations for the transport policy in Łódź. This policy should be focused to a larger degree on: shortening the waiting time and, consequently, increasing the frequency of connections and punctuality, while continuing to provide high travel comfort, increasing the level of accessibility to stops and enhancing the clarity of information with regard to fare prices and exemptions.

The aim of the conducted research was to assess how the elderly viewed the functioning of public transport, with Łódź, a large city in Poland, as the example. The data presented in the article originates from research of 400 inhabitants aged 60+ was conducted in the district of Bałuty in Łódź at the turn of November and December 2018. On the basis of the questionnaire survey (which contained questions concerning the use of local public transport by the over 60s for daily journeys and was accomplished by CAPI and MOBI methods) it was found that the over 60s have quite a high opinion of the offer of the municipal transport company MPK (they hardly ever use services of other carriers). As for the means of public transport, the tram is rated slightly higher compared to the bus. The results of the research enable the proposal of general recommendations for the transport policy in Łódź. This policy should be focused to a larger degree on: shortening the waiting time and, consequently, increasing the frequency of connections and punctuality, while continuing to provide high travel comfort, increasing the level of accessibility to stops and enhancing the clarity of information with regard to fare prices and exemptions.