FAQ

Quality Measures, Human Factor and Failures of e-Learning

Publication date: 28.03.2019

Labor et Educatio, 2018, 6 (2018), pp. 37 - 59

https://doi.org/10.4467/25439561LE.18.003.10230

Authors

,
Krzysztof Gurba
Pedagogical University of Cracow
https://orcid.org/0000-0003-0144-7886 Orcid
All publications →
Marco Rimanelli
Saint Leo University, United States of America
https://orcid.org/0000-0001-8427-0603 Orcid
All publications →

Titles

Quality Measures, Human Factor and Failures of e-Learning

Abstract

There are numerous attempts towards proper quality measures or quality standards for e-learning: authors of e-learning content need those standards to define their products; administrators and decision-makers need them to make proper choices; and the e-learning community needs them to provide exchangeability and comparability. Quality measures are needed also by students and teachers. Looking for quality measures of distance learning, not necessarily within any certified quality standards framework, is lately an important research target, involving multiple attitudes and theoretical frameworks. There is still strong need to classify measure types for the broad e-learning quality assessment. This essay enumerates the key quality conditions to be taken into account in e-learning projects. Then it focuses on the main issues defining every e-learning system and at the same time drawing the set of contexts of e-learning potential. Within each context (institutional, methodological, communication, technological, evaluation and management) the paper defines two extremes and looks for the “golden mean”, somewhere in the middle. Despite the unquestionable effectiveness and applicability of distance- learning in many (or most) of the above contexts, one can point out a list of instances of misuse or wrong application of this educational tool. The second part of the paper examines the most popular failures of didactic content, like misattribution, over-estimation and various other limitations.

This analysis provides a typology of all cardinal failures of distance-learning as new “seven deadly sins” to enable better learning from these errors. The essay’s thesis stresses that e-learning systems should be not technology-dependent, but should be tailored for human users and open for changes of content-receivers. The conclusion proposes a three phase approach for distance-learning modeling and implementation: intention, presentation and reaction. Achieving such end has been recently attempted  with mixed results in the USA by Saint Leo University near Tampa, Florida, which since 1997 has enhanced teaching excellence and standardization at both its traditional campus and Distance Centers by evolving new academic technologies for On-line,  Blended and traditional courses, while migrating in time through different web-platforms (BISK, Learning Studio/Pearson and recently D2L/Courses) to mitigate most failures of distance-learning. 

References

Ally, M. (2006). Foundations of Educational Theory for Online Learning. Formamente, n.1-2, p. 109–134.

Baldazzi, A., Ricci L., Valle Broz V. (2011). E-learning Quality Assurance: A Multi-Perspective Approach. Rome: Gangemi Editore.

Berman, F. (2008). Making Research & Education Cyber infrastructure Real, EDUCAUSE Review, v. 43, n. 4.

Bocchino, C., Buckley, T. (2015). Reflecting on the Past and Looking into the Future (Interview with President Kirk), Lions’ Pride, v. LII, n. 26, Saint Leo University. p. 1 & 3.

Clark, Richard E. (1983), Reconsidering Research on Learning from Media. Review of Educational Research, v. 53, n. 4, p. 445–459.

Friedman, T. (2005).The World is Flat, New York: Farrar, Straus & Giroux. 

Gonick, Lev S. (2006), New Media and Learning in the 21st Century. Formamente, n. 1–2, p. 29–34.

Gurba, K. (2006). Will Quality Win?, Proceedings of GUIDE International Conference on e-Learning, Rome.

Gurba, K. (2007).Quality Standards and Human Factors, GUIDE Thematic Workshop- -European Area, Krakow

Gurba, K. (2011). Cognitive Approach to the Distance Learning Design and Management. In: A. Baldazzi, L. Ricci& V. Valle Broz, (eds.), E-learning Quality Assurance: A Multi-Perspective Approach, p. 31–42. Rome: Gangemi Editore.

Gurba, K. (2013), Wymiar Poznawczy Niemoderowanych Scenariuszy E-Learningowych na Przykładzie Projektu Sonetor. EduAkcja, n. 2.

Gurba, K. (2014), Peer-Learning and Beyond. In E. Arvanitis & A. Kameas, (eds.), Intercultural Mediation in Europe: Narratives of Professional Transformation, Common Ground. Athens.

Gurba, K. (2015), MOOCs – History and Future. Kraków: Wydawnictwo Naukowe UPJPII.

Gurba K., Misztal W., Nęcek, R. (2016). Influence of Spiritual Development on the Effectivness of Virtual Collaboration in Distance Education, Proceedings of 9th International Conference of Education, Research and Innovation, Sevilla, Spain.

Gurba, K. & Gurba, E. (2017) Role of Trust in Modern e-Learning Models. In Proceedings of 9thAnnual International Conference on Education and New Learning Technologies, Barcelona, Spain.

Kirk Jr., Arthur F. (2011). Achieving Strategic Excellence at Saint Leo University: Before & After Data, 1989–2010, Slides Saint Leo University: Office of President.

Kirk Jr., Arthur F. (2015). Community Day’s President Speech: Spring 2015, Saint Leo University: 9 January 2015, as summarized in Professor Marco Rimanelli’s own notes.

Kirk Jr., Arthur F. (2013). Interviews on-Campus I & II with Professor Marco Rimanelli, 2012 & 2013, Saint Leo University.

Kirk Jr., Arthur F. (2008). Leadership Saint Leo. Saint Leo University: Office of President, PowerPoints, slides 1–76 (especially slides 33–40).

Kirk Jr., Arthur F. (2007). A Leading Catholic Teaching University of International Consequence for the Twenty-First Century, Saint Leo University: Office of President, slides 1–56.

Khan, B.H. (2001), A Framework for Web-based Learning. Englewood Cliffs, N.J.: Educational Technology.

Lundvall, B.-A., Borras S. (1999).The Globalising Learning Economy: Implications for Innovation Policy, Brussel.

Marengo A.& Marengo V. (2005), Measuring the Economic Benefits of E-Learning: a Proposal for a New Index for Academic Environments. Journal of Information Technology Education, v. 4, p. 329–346.

Orlando, F., Rimanelli, M. (2018), Alternative Reality Learning Education (ARLE): Mock-Trials and Crisis-Simulation Games in Blended Courses for Political Sciences and International Affairs at Saint Leo University, 2010–2018, Proceedings XIII International GUIDE Conference-Rome Education in the Fourth Industrial Revolution, 3–4 May 2018, v. 4, n. 2 p. 80–86, Rome: Universitá Marconi/ GUIDE,

Rimanelli, M., Orlando, F. (2017), Saint Leo University’s Renaissance and Mixing On-line, Blended Courses and Gaming to Teach American Politics & International Affairs, Proceedings XII International GUIDE Conference-Orlando On-line Learning in 21st Century: Practice, Problems & Prospects, 15–17 February 2017, v. 4, n. 3, p. 99–130, Rome: Universitá Marconi/GUIDE.

Saint Leo University, Annual Report, 2012–2013 (Saint Leo University: 2012a).

Saint Leo University, Annual Report, 2009–2010 (Saint Leo University: 2010), p. 18–19.

Saint Leo University, Annual Report, 2010–2011 (Saint Leo University: 2011), p. 22–23.

Saint Leo University, Leading Change: the Kirk Years, 1997–2015 (Saint Leo University: Office of University Communications, April 2015), p. Inner Cover-26.

Saint Leo University, Now & Then: a Look at Saint Leo through the Years, 1881–2004 (Saint Leo University: 2005): p. 1–7.

Saint Leo University, Spirit, Winter 2009: 35th Anniversary Issue on Military Education (Saint Leo University: Public Relations Office, 2009a): p. 1–34.

Saint Leo University, Vision 2013: a Strategic Narrative (Saint Leo University: 2009b), p. 1–12.

Saint Leo University, Vision 2017: a Strategic Narrative (Saint Leo University: 2012b), p. 1–10.

Shapiro, Eileen C. (1998). The Seven Deadly Sins of Business: Freeing the Corporate Mind from Doom-loop Thinking. Oxford, U.K.: Capstone Publ.

Schacter, Daniel (2001).The Seven Sins of Memory: How the Mind Forgets and Remembers. New York: Houghton Mifflin.

Singh, H. (2000). Demistifying e-Learning Standards, MindLever.com Inc. 

Teixeira, A. M. (2007). Quality by Innovation: The Implementation of a Culture of Continuous Change as the Driving Force for Excellence, ODL”, GUIDE Thematic Workshop-European Area. Krakow, Poland.

Lya, V., Michael, S. (eds.) (2011).Trends & Issues in Distance Education—An International Perspective. New York.

Information

Information: Labor et Educatio, 2018, 6 (2018), pp. 37 - 59

Article type: Original article

Titles:

Polish:

Quality Measures, Human Factor and Failures of e-Learning

English:

Quality Measures, Human Factor and Failures of e-Learning

Authors

https://orcid.org/0000-0003-0144-7886

Krzysztof Gurba
Pedagogical University of Cracow
https://orcid.org/0000-0003-0144-7886 Orcid
All publications →

Pedagogical University of Cracow

https://orcid.org/0000-0001-8427-0603

Marco Rimanelli
Saint Leo University, United States of America
https://orcid.org/0000-0001-8427-0603 Orcid
All publications →

Saint Leo University, United States of America

Published at: 28.03.2019

Received at: 12.09.2018

Accepted at: 21.12.2018

Article status: Open

Licence: CC BY-NC-ND  licence icon

Percentage share of authors:

Krzysztof Gurba (Author) - 50%
Marco Rimanelli (Author) - 50%

Article corrections:

-

Publication languages:

English

View count: 1909

Number of downloads: 877

<p> Quality Measures, Human Factor and Failures of e-Learning</p>