Crowdsourcing w sektorze publicznym – model partycypacji społecznej

Elżbieta Marcinkowska

Titles

Abstract

Crowdsourcing in the public sector – a model of social participation

This article is about the use of crowdsourcing in public sector. In many countries in the world, also in Poland, state authorities at various levels have sought effective ways to involve their citizens in public decision-making. The main objective of increasing civic engagement is to broadly promote trust in public authority activities and to build civil partnerships. The Polish experience in this area is not satisfactory and forces both practitioners and theorists to look for solutions that would achieve such goals. The author presents the model of key elements influencing the level of civic engagement.

Keywords

crowdsourcing, public management, social participation, key success factors

References

Adams, S.A. (2011), Sourcing the Crowd for Health Services Improvement: The Reflexive Patient and ‘Share-Your-Experience’ Websites, „Social Science & Medicine”, 72(7).

Allen N.J., Meyer J.P. (1990), The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization, „Journal of Occupational Psychology”, 63(1).

Arnold U. (2000), New Dimensions of Outsourcing: A Combination of Transaction Cost Economics and the Core Competencies Concept, „European Journal of Purchasing & Supply Management”, 6(1).

Brabham D.C. (2009), Crowdsourcing the Public Participation Process for Planning Projects, „Planning Theory”, 8(3).

Brabham D.C. (2010), Moving the Crowd at Threadless: Motivations for Participation in a Crowdsourcing Application, „Information, Communication & Society”, 13(8).

Brabham D.C. (2012), Motivations for Participation in a Crwodsurcing Application to Improve Public Engagement in Transit Planning, „Journal of Applied Communication Research”, 40(3).

Brabham D.C. (2013), Crowdsourcing, The MIT Press, Cambridge (Mass.)–London.

Bugs G., Granell C., Fonts O., Huerta J., Painho M. (2010), An Assessment of Public Participation GIS and Web 2.0 Technologies in Urban Planning Practice in Canela, Brazil,
„Cities”, 27(3).

CBOS [Centrum Badania Opinii Społecznej] (2013), Poczucie wpływu na sprawy publiczne, http://www.cbos.pl/SPISKOM.POL/2013/K_121_13.PDF [dostęp: 10.10.2017].

CBOS [Centrum Badania Opinii Społecznej] (2016), Zaufanie społeczne, http://www.cbos.pl/SPISKOM.POL/2016/K_018_16.PDF [dostęp: 10.10.2017].

Cupido K., Ophoff J. (2014), A Model of Fundamental Components for an e‑Government Crowdsourcing Platform, „Electronic Journal of e-Government” 12(2).

Deci E.L., Ryan R.M. (1991), A Motivational Approach to Self: Integration in Personality, „Perspectives on Motivation”, 38.

Estellés-Arolas E., González Ladrón-de-Guevara F. (2012), Towards an Integrated Crowdsourcing Definitione, „Journal of Information Science”, 38(2).

Hilgers D., Ihl C. (2010), Citizensourcing: Applying the Concept of Open Innovation to the Public Sector, „International Journal of Public Participation”, 4(1).

Howe J. (2006), The Rise of Crowdsourcing, „Wired Magazine”, 14(6).

Jain R. (2010), Investigation of Governance Mechanisma for Crowdsourcing Initiatives, Americas Conference on Information Systems (AMCIS), 557, http://aisel.aisnet.org/amcis2010/557 [dostęp: 10.09.2017].

McIvor, R. (2010), Global Services Outsourcing, Cambridge University Press, New York.

Marcinkowska E. (2012), Outsourcing w zarządzaniu szpitalem publicznym, Wolters Kluwer, Warszawa.

Młynarski G., Tarkowski A., Jachowicz Ł. (2013), Otwarty Rząd w Polsce. Kulisy programu OpenGov, Centrum Cyfrowe Projekt: Polska, Warszawa, https://centrumcyfrowe.pl/wp-content/uploads/2013/06/Otwarty-rzad-w-Polsce-Publikacja-OPENGOV-v1-0.pdf [dostęp:
20.09.2017].

Mowday R.T., Porter L., Steers R.H. (1982), Employee-Organization Linkages, the Psychology of Commitment, Absenteeism and Turnover, Academic Press, London.

Open Government Initiative, https://obamawhitehouse.archives.gov/open [dostęp: 2.09.2017].

O’Reilly C.A., Chatman J. (1986), Organizational Commitment and Psychological Attachment: The Effects of Compliance, Identification and Internalization on Prosocial Behavior, „Journal of Applied Psychology”, 71(3).

Prpić J., Shukla P., Kietzmann J., McCarthy I. (2015), How to Work a Crowd: Developing Crowd Capital Through Crowdsourcing, „Business Horizons”, 58(1).

Ryan R.M., Deci E.L. (2000), Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Deveplment, and Well-Being, „Amercian Psychologist”, 55(1).

Skinner B.F. (1953), Science and Human Behavior, The Free Press, New York.

Skrzypiec R., Wyszomirski P., Wójkowski G. (2016), Skontroluj, jak działa budżet obywatelski w twojej gminie. Raport końcowy, Stowarzyszenie Aktywności Obywatelskiej Bona Fides, Katowice, www.bonafides.pl/wp-content/uploads/2016/.../budzet_obywatelski-raport_18_jst.pdf [dostęp: 20.09.2017].

Standardy procesów budżetu partycypacyjnego w Polsce(2015), Fundacja Pracownia Badań i Innowacji Społecznych „Stocznia”, Warszawa, http://partycypacjaobywatelska.pl/wp-content/uploads/2014/06/broszura-budzety-partycypacyjne.pdf [dostęp: 10.09.2017].

Stewart O., Lubensky D., Huerta J.M. (2010), Crowdsourcing Participation Inequality: A SCOUT Model for the Enterprise Domain, Proceedings of the ACM SIGKDD Workshop on Human Computation, ACM, New York.

TNS [Zespół Badań Społecznych TNS Polska] (2016), Zaufanie do instytucji publicznych, http://www.tnsglobal.pl/archiwumraportow/files/2016/11/K.068_Zaufanie_do_instytucji_O10a-16.pdf [dostęp: 10.10.2017].

Todd P., Benbasat I. (1991), An Experimental Investigation of the Impact of Computer Based Decision Aids on Decison Making Processes, „Information Systems Research”, 2.

Information

Information: Public Management, 2018, Issue 2 (42), pp. 217-228

DOI: https://doi.org/10.4467/20843968ZP.18.017.8455

Article type: Original article

Titles:

Polish:

Crowdsourcing w sektorze publicznym – model partycypacji społecznej

English:

Crowdsourcingin the public sector – a model of social participation

Authors

Elżbieta Marcinkowska

AGH University of Science and Technology

Published at: 05.07.2018

Article status: Open

Licence: CC BY-NC-ND

Percentage share of authors:

Elżbieta Marcinkowska (Author) - 100%

Article corrections:

-

Publication languages:

Polish

View count: 1751

Number of downloads: 1132

<p> Crowdsourcingin the public sector – a model of social participation</p>

Download full text

Titles

Abstract

Keywords

References

Information

Authors