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Polish customs authority in the process of improvement the quality of business services

Publication date: 05.02.2015

International Business and Global Economy, 2014, Volume 33, pp. 712 - 722

https://doi.org/10.4467/23539496IB.13.053.2438

Authors

Monika Grottel
University of Gdańsk
ul. Bażyńskiego 1a 80-952 Gdańsk, Poland
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Titles

Polish customs authority in the process of improvement the quality of business services

Abstract

The pursuit of enterprises to achieve economic success in the global market, advanced technologies and innovative methods of management in every area of business, set new directions for the development of service activities of the customs authorities. The aim of this paper is to present the benefits of the implementation of the innovative business services by the Customs Service. Analysis of the reasons of implementation of the modern forms of customs services and characteristics of individual solutions allow to conclude that the flexibility of customs clearance is a source of significant commercial and financial benefits for operators on the international market, and, thereby, an important determinant of the growth of their competitiveness. Moreover, the simplified system of the customs clearances increases the efficiency of the billing and collection of customs duties, thus ensuring regular revenue for the state budget. In this paper, following research methods were used: a descriptive method, an analysis of literature, and statistical inference.

References


Information

Information: International Business and Global Economy, 2014, Volume 33, pp. 712 - 722

Article type: Original article

Titles:

Polish:

Polish customs authority in the process of improvement the quality of business services

English:

Polish customs authority in the process of improvement the quality of business services

Authors

University of Gdańsk
ul. Bażyńskiego 1a 80-952 Gdańsk, Poland

Published at: 05.02.2015

Article status: Open

Licence: None

Percentage share of authors:

Monika Grottel (Author) - 100%

Article corrections:

-

Publication languages:

English