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Deconstructing Design to Facilitate its Research Within Public Service Organiszations

Data publikacji: 23.03.2018

International Journal of Contemporary Management, 2017, Numer 16(3), s. 189 - 208

https://doi.org/10.4467/24498939IJCM.17.028.7548

Autorzy

Mateusz Lewandowski
Uniwersytet Jagielloński w Krakowie
, Polska
https://orcid.org/0000-0002-8818-403X Orcid
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Wszystkie publikacje autora →

Tytuły

Deconstructing Design to Facilitate its Research Within Public Service Organiszations

Abstrakt

Background. Design in public service organisations is an important context, possibly influencing many aspects of public management. Yet it has not been well included in the main research stream as a variable, mostly due to elusive understanding of the phenomenon and its weak operationalisation. 
Research aims. This paper aims to further the understanding of design within Public Service Organisations (PSOs), in order to propose the main dimensions for measuring design within PSOs.
Methodology. This study uses a literature review and deconstruction based on a narrative analysis. Literature has been hand-picked according to snowball effect logic. 
Key findings. The obtained results of deconstruction allowed for proposing a consistent and comprehensive framework of design within PSOs. It facilitates research by giving the ground for developing concrete measures. 
Keywords: public service organisation, service design, deconstruction, design framework, measuring design.
Acknowledgment: This paper presents the research results of the project “Zarządzanie efektywnością i jakością informacji w jednostkach samorządu lokalnego w Polsce”, funded by the National Science Centre, Poland, Project No. 2016/21/D/HS4/00716.
 

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Informacje

Informacje: International Journal of Contemporary Management, 2017, Numer 16(3), s. 189 - 208

Typ artykułu: Oryginalny artykuł naukowy

Tytuły:

Polski:

Deconstructing Design to Facilitate its Research Within Public Service Organiszations

Angielski:

Deconstructing Design to Facilitate its Research Within Public Service Organiszations

Autorzy

https://orcid.org/0000-0002-8818-403X

Mateusz Lewandowski
Uniwersytet Jagielloński w Krakowie
, Polska
https://orcid.org/0000-0002-8818-403X Orcid
Kontakt z autorem
Wszystkie publikacje autora →

Uniwersytet Jagielloński w Krakowie
Polska

Publikacja: 23.03.2018

Status artykułu: Otwarte __T_UNLOCK

Licencja: CC BY-NC-ND  ikona licencji

Udział procentowy autorów:

Mateusz Lewandowski (Autor) - 100%

Korekty artykułu:

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Języki publikacji:

Angielski