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Building Intra-organizational Trust

Publication date: 11.03.2015

Public Management, 2014, Issue 4 (28), pp. 341 - 354

https://doi.org/10.4467/20843968ZP.14.028.2772

Authors

Zbysław Dobrowolski
Jagiellonian University in Kraków, Gołębia 24, 31-007 Kraków, Poland
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Titles

Building Intra-organizational Trust

Abstract

In the era of globalization, state and public organizations must be effective. One of the conditions of this effectiveness is the creation of intra-organizational trust. The author identifies factors, that affect this trust, and formulates a definition of public trust and intra-organizational trust. It was stated among others, that public trust to the organization can be reduced due to lower lever of intra-organization trust. It was also stated, that staff willingness to remain in the organization does not depend only on job satisfaction. A lack of willingness to sharing by employees the knowledge and skills with others can be considered as an indicator of the level of intra-organizational trust. A high staff fluctuation can be considered as an indicator of a lack of trust in the organization.

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Information

Information: Public Management, 2014, Issue 4 (28), pp. 341 - 354

Article type: Original article

Titles:

Polish:

Building Intra-organizational Trust

English:

Building Intra-organizational Trust

Authors

Jagiellonian University in Kraków, Gołębia 24, 31-007 Kraków, Poland

Published at: 11.03.2015

Article status: Open

Licence: None

Percentage share of authors:

Zbysław Dobrowolski (Author) - 100%

Article corrections:

-

Publication languages:

English

View count: 3156

Number of downloads: 1219

<p> Building Intra-organizational Trust</p>