@article{d6a2ebee-d198-4dba-a079-d19c0563d2fc,
author = {Zbysław  Dobrowolski},
title = {Building Intra-organizational Trust},
journal = {Public Management},
volume = {2014},
number = {Issue 4 (28)},
year = {2015},
issn = {1896-0200},
pages = {341-354},keywords = {public organization; trust; public management},
abstract = {In the era of globalization, state and public organizations must be effective. One of the conditions of this effectiveness is the creation of intra-organizational trust. The author identifies factors, that affect this trust, and formulates a definition of public trust and intra-organizational trust. It was stated among others, that public trust to the organization can be reduced due to lower lever of intra-organization trust. It was also stated, that staff willingness to remain in the organization does not depend only on job satisfaction. A lack of willingness to sharing by employees the knowledge and skills with others can be considered as an indicator of the level of intra-organizational trust. A high staff fluctuation can be considered as an indicator of a lack of trust in the organization.},
doi = {10.4467/20843968ZP.14.028.2772},
url = {https://ejournals.eu/en/journal/zarzadzanie-publiczne/article/building-intra-organizational-trust}
}