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Consistency Concept in Virtual Structures – In Search for Harmonization as a Condition of Effective Exploitation of Syberian Critical Success Factors

Michał Flieger

International Journal of Contemporary Management, Issue 17(4), 2018, pp. 93-110

https://doi.org/10.4467/24498939IJCM.18.038.10024

Background. New circumstances in which organizations operate give a new meaning to harmonization imperative which is still present in management theory as one of the most important issues. Today’s harmonization is a base for consistency concept, the concept which requires searching for consistency platforms in organizations. One of harmonization aspects is matching cooperation mechanisms to corporate culture specific in various world regions. Because of borders opening and considerate potential of new regions more and more interest is placed in Siberian organizations which often have much to offer for their international partners. When Siberian organizations are defined to have Critical Success Factors they may be invited to take part in modern virtual structures and then they are responsible for operations taking place in one of the process nests. In such a case the Integrator of virtual organization as well as inside deliverers and inside clients need to focus on consistency mechanism during cooperation process. Knowing corporate culture of Siberian partners is necessary to be able to harmonize cooperation for better effectiveness of the venture.

Research aims. Considering above the main research aim is to provide typical characteristics of Siberian organizations’ corporate culture. In the research such aspects as corporate culture artefacts are identified: language, behavior and material. Moreover, typical norms and values are pointed out and finally cultural traits which form the basis for the previously mentioned corporate culture aspects. The support research aim of the paper is to identify the directions which are expected by Siberian workers as for their corporate culture to be changed. This way the research also provides practical knowledge which may be of use for managers wanting to work out harmonization mechanism when cooperating with Siberian partners.

Methodology. To achieve above research aims the research was conducted in 2018, within the period of three weeks in 40 Siberian organizations of different sizes and branches. All of them were business organizations. In the research such research methods were used as: questionnaires (156 questionnaires filled), interviews (30 interviews made) and direct observation (16 observations). Moreover, for identifying research background and for results discussion international literature studies have been made.

Key findings. The research results have shown that Siberian corporate culture is a specific mixture of Asian and European influences. It can be clearly seen in official and strict regulatory aspects of these organizations functioning on the one hand and in the importance of personal relations and informal aspects on the other hand. This specific dualism may be noticed in all of the culture levels which were researched. Moreover, Siberian corporate culture is specific because there are still strong communistic regime influences which mix with aggressive capitalism of the new era. That is why we can see community mechanism and friendly relations along with individualism and short time orientation for profits and career. As for findings considering expected directions of change, Siberian workers prefer friendly relations and the feel of community over strict orders and financial aspects of their work. These findings should be a starting point for scholars and managers to work out harmonization mechanisms between Siberian organizations and their native companies. As theoretical research have shown, there have not been any previous studies in management theory on Siberian corporate culture so far, so the research results presented in this paper are pioneer.

JEL Codes: M16

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Innovative Consistency in Organisations – Business Process Management Perspective

Michał Flieger

International Journal of Contemporary Management, Issue 16(3), 2017, pp. 125-138

https://doi.org/10.4467/24498939IJCM.17.025.7545

Background. Getting competitive advantage is a process that becomes more and more difficult in nowadays’ organisations. Today not only do business organizations compete but also public ones. That makes the search for new ways of effectiveness even more up to date problem. One of the area in which this advantage is built is organisational structures. When it comes to the structures, process management and process organisations are very often introduced. The concept of organizational consistency may be related to eny organization but as process structures are the future of organization the consistency is analysed from process perspective.

Research aims. The article is to introduce and operationalize the consistency theory from the perspective of process organizations. This way scholars as well as practitioners will be able to get to know this perspective of harmonization in organisation and use it in practise.

Methodology. To recognize consistency and its nature theoretical discussion takes place in the article. It is based on the literature but mostly comes from the Author’s own ideas.

Key findings. In the article the consistency problem is presented as the way to be innovative and to achieve competitive advantage. The article also presents the perspectives and platforms from which the consistency may by analysed. The perspectives as well as their explanations have been introduced in this paper. As the article presents there is a need to operationalize consistency concept deeper so that is is more understandable especially for practice.

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System Approach in the Consistency Concept as a Way of Organisational Analysis

Michał Flieger

International Journal of Contemporary Management, Issue 16(4), 2017, pp. 7-20

https://doi.org/10.4467/24498939IJCM.17.035.8258

Background. Organisational excellence is a process that becomes more and more difficult in nowadays’ organisations. One of the areas in which this organisational state is built is organisational management nature. When it comes to competitive organisations process management and process organisations are very often introduced. What is very often forgotten is a kind of consistency that must follow process structure implementation and ongoing operations. The problem of consistency is almost not present in this meaning in literature of the subject, so it is a very new approach. To manage in a consistent way organisations need to analyse companies from a static and dynamic perspective. The management of contemporary organisations requires from the managers not only well-established knowledge and wide experience. The problems faced by organisations go beyond the management framework defined in the literature. The organisations are evolving in order to achieve organisational excellence. A key determinant of the improvement of the organisation is to create a coherent management system, which will include all the layers and the perspective of the organisation. Unfortunately, it is extremely difficult to obtain in practice. The identification of these difficulties was the main impetus for the considerations presented in this article.

Research aims. The aim of the article is to make a synthesis of the literature devoted to the topic of the consistency of the management structure levels. Unfortunately, the literature in this area is not too abundant, yet. Therefore, the purpose of the study was to identify the main trends of literature in this area and to present an original, synthetic concept to create organisational cohesion.

Methodology. In view of the theoretical nature of the article research methodology consisted on the views of the authors as a result of a literature review. Then the authors were also tempted by several design proposals that are conceptual. The desk research was carried out by studying the literature considering consistency in management and confronting it with the authors’ own concepts. Most of the article was developed by using the authors own ideas and in this way it is a new input into management theory.

Key findings. As the main source of the problem that is described in the article, the authors pointed out the lack of consistency between the planes of management. The pursuit of organisational excellence is a continuous process, which forces the evolutionary nature of the organisation. Thus, the flexible principles of the organisation’s functioning in the direction of self-improvement, designing or creating an event organisation may constitute, according to the authors, one of the directions of organisational consistency.

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Koncepcja oceny stopnia informatyzacji w osiąganiu dojrzałości procesowej gmin

Michał Flieger

Public Management, Issue 1 (17), 2012, pp. 75-86

https://doi.org/10.4467/20843968ZP.12.006.0530

The conception of computerization evaluation in the process of introducing process management in local governments
In contemporary conditions organizations look for ways of achieving competitive advantage in any possible areas. Recently they have turned into improvements of their managements systems. One of possible change there is resigning from traditional structures and turning them into processes due to introduction of process management. In the article the authors have pictured the stages through which local governments must move to achieve full level of process maturity. Special research has been conducted to establish how many local governments in Dolnośląskie region have introduced fully process management. Also, the research has enabled to get to know what level of computerization the governments are on and what technologies they use. Moreover, the use of BPM instruments has been examined. The research has shown that local governments in that region are not advanced in terms of process management practices and technologies used.

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Michał Flieger

Law and Administration Department, Adam Mickiewicz University, św. Marcina 90, Poznań 61-817, Poland

Law and Administration Department, Adam Mickiewicz University, św. Marcina 90, Poznań 61-817, Poland