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Love mark – how emotions and feelings influence the perception of the brand

Data publikacji: 29.08.2018

Media Biznes Kultura, 2018, Numer 1 (4) 2018, s. 129 - 140

https://doi.org/10.4467/25442554.MBK.18.010.9289

Autorzy

Danuta Koschembahr-Łyskowska
Amrest Coffee sp. z o.o.
Wszystkie publikacje autora →

Tytuły

Love mark – how emotions and feelings influence the perception of the brand

Abstrakt

In the twenty-first century, competition on the sales market is as high as never before. Advertising messages reach us through almost every communication channel – newspapers, TV, or of course the largest one – the Internet. Therefore, it should not come as a surprise that the largest brands are looking for new, unprecedented ways to reach their customers’ minds. Due to the fact that competition is increasing and thus the requirements of consumers are becoming higher, corporation owners often use unusual solutions for building not only advertising messages, but also for creating the vision of their brands.

One of such solutions, referred to in the following article, is the concept of the existence of so-called „Love Mark”, or brands, whose marketing activities are based on building an emotional connection with their recipients. It is extremely important that the communication of the largest corporations very often responds not to the needs of consumers but  to their deeply hidden desires. „The needs are relatively easy to satisfy. (...) Desires, on the other hand, are bottomless. The more awakened, the bigger they are and the more we are able to pay for their satisfaction. „ The following article highlights a series of emotions that have a direct impact on the formation of deep feelings. On the other hand, feelings are responsible for adhering to specific brands and building specific relations between the company and its recipient. As it comes from researches, very often consumers under the influence of these feelings personify brands, giving them human character traits. It is a matter of fact that these emotional ties become even more real.

Using as an example brands such as Starbucks or Cola Cola, we can notice the differences that separate a traditional company from „Love Mark” and we are able to see how brands create their vision in the recipients’ minds. All of the marketing activities depend on customers. The best marketers on the market know very well that „in 87% of  urchases, emotions influence the cognitive and decision-making processes undertaken by consumers” and they use it in a skilful manner.

Bibliografia

Literature

Plutchik R., Emotion: A Psychoevolutionary Synthesis, Harper and Row, New York 1980, p.63.

Roberts K., Love Marks, the future beyond Brands, Powerhous books, New York 2004, p. 134.

Press articles

Dobosz A., Pokochać markę z lojalności, „Marketing w praktyce” 2007, nr 7.

Internet articles

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Informacje

Informacje: Media Biznes Kultura, 2018, Numer 1 (4) 2018, s. 129 - 140

Typ artykułu: Oryginalny artykuł naukowy

Tytuły:

Polski:

Love mark – how emotions and feelings influence the perception of the brand

Angielski:

Love mark – how emotions and feelings influence the perception of the brand

Autorzy

Publikacja: 29.08.2018

Status artykułu: Otwarte __T_UNLOCK

Licencja: Żadna

Udział procentowy autorów:

Danuta Koschembahr-Łyskowska (Autor) - 100%

Korekty artykułu:

-

Języki publikacji:

Angielski