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A research report on moral attitudes of employees of self-government institutions evaluated by employees and offices’ clients

Publication date: 2013

International Journal of Contemporary Management, 2013, Issue 12(2), pp. 108 - 120

Authors

Izabela Seredocha
Elbląska Uczelnia Humanistyczno-Ekonomiczna
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Titles

Postawy etyczne pracowników samorządowych w ocenie pracowników i klientów urzędów – raport z badań

Abstract

The aim of the article is to evaluate the moral attitudes employees of self-government institutions have. The report was made by both the employees themselves and the clients of self-government administration units. The article is a report on pilot age research carried out on a group of 760 people, out of whom 380 people were self-government employees of self-government units in the area of the Warmińsko-mazurskie and Pomorskie provinces, the other 380 people were the clients of units in the above mentioned provinces. The research indicates that the majority of respondents believe that the moral attitudes of candidates’ for self-government positions should be scrutinized, though more clients than employees tended to have such an opinion. Respondents also see clear dependence between the moral attitude of employees and the quality of their performance. Clients have bigger demands concerning moral attitudes of self-government administration employees and were much harsher in their evaluations. According to only 11,84% of employees and 9,2% of clients the moral attitudes of clerks raised no concerns or reservations. The matter of ethics in offices still needs a lot of improvement.

References


Information

Information: International Journal of Contemporary Management, 2013, Issue 12(2), pp. 108 - 120

Article type: Original article

Titles:

Polish:

Postawy etyczne pracowników samorządowych w ocenie pracowników i klientów urzędów – raport z badań

English:

A research report on moral attitudes of employees of self-government institutions evaluated by employees and offices’ clients

Authors

Elbląska Uczelnia Humanistyczno-Ekonomiczna

Published at: 2013

Article status: Open

Licence: None

Percentage share of authors:

Izabela Seredocha (Author) - 100%

Article corrections:

-

Publication languages:

English

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