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Justyna Ossowska

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Methodology for assessing and improving the quality of services based on a process approach. Assessment and improvement of the process of customer service in a restaurant

Justyna Ossowska

Jagiellonian Journal of Management, Issue 3 (2016), Volume 2, pp. 193 - 204

https://doi.org/10.4467/2450114XJJM.16.014.5846

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