An access to health care remains an important social issue for many years. In practice, the access is identified with waiting time and waiting lists for health services. The system working at present, which was introduced by virtue of a set of regulatory documents from years 2004–2005, is contested, mainly as concerns availability to valid and trustworthy information about waiting time to services provided by different providers. In the current paper, based on results of a research project entitles “Analysis of the current waiting lists management system (...)”, commissioned by the Ministry of Health, we present an attempt of systematic assessment and recommendation concerning rules and ways of organisation of the waiting lists system.
