FAQ
Logo Uniwersytet Jagielloński w Krakowie

High-Performance Human Resource Practices through the Lenses of the Ability–Motivation–Opportunity Taxonomy: A Multilevel Perspective

Data publikacji: 19.09.2023

International Journal of Contemporary Management, 2020, Numer 19 (3), s. 23 - 42

https://doi.org/10.4467/24498939IJCM.20.009.13151

Autorzy

,
Evangelos Kremmydas
https://orcid.org/0000-0003-1761-9996 Orcid
Wszystkie publikacje autora →
Agata Austen
University of Economics in Katowice
https://orcid.org/0000-0002-1362-2736 Orcid
Wszystkie publikacje autora →

Tytuły

High-Performance Human Resource Practices through the Lenses of the Ability–Motivation–Opportunity Taxonomy: A Multilevel Perspective

Abstrakt

Background. In the recent past, many studies were devoted to the relationship between High-Performance Human Resource Practices and different types of employee outcomes. Through these studies, it has been shown that High-Performance Human Resource Practices are related to desirable employee outcomes and for this reason the interest in the topic has intensified. Yet the way in which High-Performance Human Resource Practices produce expected performance has not been explained in a satisfactory way.

Research aims. The article aspires to analyze the concept of High-Performance Human Resource Practices (HPHRPs) through the lenses of Ability–Motivation–Opportunity (AMO) taxonomy, and to examine the interrelations between these categories of practices, as well as to discuss their impact on employee performance.

Methodology. The article applies literature review in the HPHRPs and AMO literature focusing on its outcomes in terms of employee ability, motivation, and opportunity, while applying the idea of the internalization process of HR activities.

Findings. HPHRPs were reviewed through the perspective of the AMO taxonomy. The extended view on relationships between HPHRPs is provided through the intended, actual and experienced internalization levels.

JEL Codes: J24, M12.

Bibliografia

Alfes, K., Shantz, A.D., Truss, C. & Soane, E.C. (2013). The link between perceived human resource management practices, engagement and employee behavior: A moderated mediation model. The International Journal of Human Resource Management, 24(2), 330–351. doi: 10.1080/09585192.2012.679950.

Appelbaum, E., Bailey, T., Berg, P. & Kalleberg, A. (2000), Manufacturing Advantage: Why High Performance Work System PayOff. Ithaca, NY: Cornell University Press.

Bamberger, P. & Meshoulam, I. (2000). Human Resource Strategy: Formulation, Implementation, and Impact. Thousand Oaks, CA: Sage Publications.

Becker, B. & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of Management Journal, 39(4), 779–801. doi: 10.2307/256712.

Beltrán-Martín, I., Bou-Llusar, J.C., Roca-Puig, V. & Escrig-Tena, A.B. (2017). The relationship between high performance work systems and employee proactive behaviour: Role breadth self-efficacy and flexible role orientation as mediating mechanisms. Human Resource Management Journal, 27(3), 403–422. doi: 10.1111/1748-8583.12145.

Blumberg, M. & Pringle, C.D. (1982). The missing opportunity in organizational research: Some implications for a theory of work performance. The Academy of Management Review, 7(4), 560–569. doi: 10.2307/257222.

Boon, C., Den Hartog, D.N., Boselie, P. & Paauwe, J. (2011). The relationship between perceptions of HR practices and employee outcomes: Examining the role of person–organisation and person–job fit. The International Journal of Human Resource Management, 22(1), 138–162. doi: 10.1080/09585192.2011.538978.

Boselie, P. (2010). High performance work practices in the health care sector: A Dutch case study. International Journal of Manpower, 31(1), 42–58. https://ideas. repec.org/a/eme/ijmpps/v31y2010i1p42-58.html (Accessed: 30th October 2020).

Boselie, P., Dietz, G. & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15(3), 67–94. doi: 10.1111/j.1748-8583.2005.tb00154.x.

Bos-Nehles, A.C., Van Riemsdijk, M.J. & Kees Looise, J. (2013). Employee perceptions of line management performance: Applying the AMO theory to explain the effectiveness of line managers’ HRM implementation. Human Resource Management, 52(6), 861–877. doi: 10.1002/hrm.21578.

Bowen, D.E. & Lawler, E.E. (1992). Total quality-oriented human resources management. Organizational Dynamics, 20(4), 29–41. doi: 10.1016/0090-2616(92)90073-v.

Boxall, P.F. & Purcell, J. (2003). Strategy and Human Resource Management. New York–London: Palgrave.

Choi, J.H. (2014). The HR–performance link using two differently measured HR practices. Asia Pacific Journal of Human Resources, 52(3), 370–387. doi: 10.1111/1744-7941.12009.

Claudia, A.C. (2015). Hrm: Well-being at work relation. A case study. Annals – Economy Series, 4, 140–145. https://ideas.repec.org/a/cbu/jrnlec/y2015v4p140-145. html (Accessed: 15th December 2020).

Delery, J.E. (1998). Issues of fit in strategic human resource management: Implications for research. Human Resource Management Review, 8(3), 289–309. doi: 10.1016/s1053-4822(98)90006-7.

Delery, J.E. & Roumpi, D. (2017). Strategic human resource management, human capital and competitive advantage: Is the field going in circles? Human Resource Management Journal, 27(1), 1–21. doi: 10.1111/1748-8583.12137.

Dello Russo, S., Mascia, D. & Morandi, F. (2016). Individual perceptions of HR practices, HRM strength and appropriateness of care: A meso, multilevel approach. The International Journal of Human Resource Management, 29(2), 286–310. doi: 10.1080/09585192.2016.1165276.

Demortier, A.-L.P., Delobbe, N. & El Akremi, A. (2014). Opening the black box of HR practices – performance relationship: Testing a three pathways AMO model. Academy of Management Proceedings, 1, 14932. doi: 10.5465/ambpp.2014.102.

Edgar, F., Zhang, J.A. & Blaker, N.M. (2019). AMO, high-performance work systems and employee performance. Academy of Management Proceedings, 1, 11358. doi: 10.5465/ambpp.2019.11358abstract.

Ehrnrooth, M. & Björkman, I. (2012). An integrative HRM process theorization: Beyond signaling effects and mutual gains. Journal of Management Studies, 49(6), 1109–1135. doi: 10.1111/j.1467-6486.2012.01055.x.

Fabi, B., Lacoursière, R. & Raymond, L. (2015). Impact of high-performance work systems on job satisfaction, organizational commitment, and intention to quit in Canadian organizations. International Journal of Manpower, 36(5), 772–790. doi: 10.1108/ijm-01-2014-0005.

Frese, M., Fay, D., Hilburger, T., Leng, K. & Tag, A. (1997). The concept of personal initiative: Operationalization, reliability and validity in two German samples. Journal of Occupational and Organizational Psychology, 70(2), 139–161. doi: 10.1111/j.2044-8325.1997.tb00639.x.

García, M. & Antonio, J. (2009, June 29). La gestión participativa en las grandes empresas industriales españolas: grado de uso, resultados obtenidos y comparación internacional. https://riunet.upv.es/handle/10251/5845 (Accessed: 22nd September 2020).

García-Chas, R., Neira-Fontela, E. & Castro-Casal, C. (2014). High-performance work system and intention to leave: A mediation model. The International Journal of Human Resource Management, 25(3), 367–389. doi: 10.1080/09585192.2013.789441.

Howard, L. W., & Foster, S. Thomas. (1999). The influence of human resource practices on empowerment and employee perceptions of management commitment to quality. Journal of Quality Management, 4(1), 5–22. doi: 10.1016/s1084-8568(99)80093-5.

Huselid, M.A. (1995). The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38(3), 635–672. doi: 10.2307/256741.

Jiang, K., Lepak, D.P., Hu, J. & Baer, J.C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, 55(6), 1264–1294. doi: 10.5465/amj.2011.0088.

Jiang, K., Takeuchi, R. & Lepak, D.P. (2013). Where do we go from here? New perspectives on the black box in strategic human resource management research. Journal of Management Studies, 50(8), 1448–1480. doi: 10.1111/ joms.12057.

Katou, A.A. & Budhwar, P.S. (2010). Causal relationship between HRM policies and organisational performance: Evidence from the Greek manufacturing sector. European Management Journal, 28(1), 25–39. doi: 10.1016/j.emj. 2009.06.001.

Kehoe, R.R. & Wright, P.M. (2010). The impact of high-performance human resource practices on employees’ attitudes and behaviors. Journal of Management, 39(2), 366–391. doi: 10.1177/0149206310365901.

Knies, E. & Leisink, P. (2013). Linking people management and extra-role behaviour: Results of a longitudinal study. Human Resource Management Journal, 24(1), 57–76. doi: 10.1111/1748-8583.12023.

Lawler, E.E. (1971). Payand Organizational Effectiveness: A Psychological View. New York: McGraw-Hill.

Lawshe, C.H. (1945). Eight ways to check value of training program. Factory Management and Maintenance, 103(5), 117–120.

Liao, H., Toya, K., Lepak, D.P. & Hong, Y. (2009). Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. Journal of Applied Psychology, 94(2), 371–391. doi: 10.1037/a0013504.

Makhecha, U.P., Srinivasan, V., Prabhu, G.N. & Mukherji, S. (2016). Multi-level gaps: A study of intended, actual and experienced human resource practices in a hypermarket chain in India. The International Journal of Human Resource Management, 29(2), 360–398. doi: 10.1080/09585192.2015.1126336.

Marin-Garcia, J.A. & Juan Martinez T. (2016). Deconstructing AMO framework: A systematic review. Intangible Capital, 12(4), 1040. doi: 10.3926/ic.838.

Messersmith, J.G., Patel, P.C., Lepak, D.P. & Gould-Williams, J.S. (2011). Unlocking the black box: Exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105–1118. doi: 10.1037/a0024710.

Mintzberg, H. (1978). Patterns in strategy formation. Management Science, 24(9), 934–948. doi: 10.1287/mnsc.24.9.934.

Mitchell, R., Obeidat, S. & Bray, M. (2013). The effect of strategic human resource management on organizational performance: The mediating role of high-performance human resource practices. Human Resource Management, 52(6), 899–921. doi: 10.1002/hrm.21587.

Mostafa, A.M.S. (2017). High-performance HR practices, positive affect and employee outcomes. Journal of Managerial Psychology, 32(2), 163–176. doi: 10.1108/ jmp-06-2016-0177.

Mostafa, A.M.S. & Gould-Williams, J.S. (2013). Testing the mediation effect of person–organization fit on the relationship between high performance HR practices and employee outcomes in the Egyptian public sector. The International Journal of Human Resource Management, 25(2), 276–292. doi: 10.1080/09585192.2013.826917.

Obeidat, B.Y. (2016). The effect of strategic orientation on organizational performance: The mediating role of innovation. International Journal of Communications, Network and System Sciences, 9(11), 478–505. doi: 10.4236/ijcns.2016.911039.

Obeidat, S.M., Mitchell, R. & Bray, M. (2016). The link between high performance work practices and organizational performance. Employee Relations, 38(4), 578–595. doi: 10.1108/er-08-2015-0163.

Peters, L.H. & O’Connor, E.J. (1980). Situational constraints and work outcomes: The influences of a frequently overlooked construct. The Academy of Management Review, 5(3), 391. doi: 10.2307/257114.

Piening, E.P., Baluch, A.M. & Ridder, H.-G. (2014). Mind the intended-implemented gap: Understanding employees’ perceptions of HRM. Human Resource Management, 53(4), 545–567. doi: 10.1002/hrm.21605.

Pfeffer, J. (1998). The Human Equation: Building Profits by Putting People First. Boston, MSA: Harvard Business School Press.

Purcell, J. & Hutchinson, S. (2007). Front-line managers as agents in the HRM-performance causal chain: Theory, analysis and evidence. Human Resource Management Journal, 17(1), 3–20. doi: 10.1111/j.1748-8583.2007.00022.x.

Ramsay, H., Scholarios, D. & Harley, B. (2000). Employees and high-performance work systems: Testing inside the black box. British Journal of Industrial Relations, 38(4), 501–531. doi: 10.1111/1467-8543.00178.

Schimansky, S. (2014). The Effect of a High-Commitment Work System on Innovative Behavior of Employees. https://essay.utwente.nl/65249/1/Schimansky_BA_ MB.pdf (Accessed: 8th November 2020).

Shin, D. & Konrad, A.M. (2017). Causality between high-performance work systems and organizational performance. Journal of Management, 43(4), 973–997. doi: 10.1177/0149206314544746.

Tang, G., Yu, B., Cooke, F.L. & Chen, Y. (2017). High-performance work system and employee creativity. Personnel Review, 46(7), 1318–1334. doi: 10.1108/ pr-09-2016-0235.

Tharenou, P., Saks, A.M. & Moore, C. (2007). A review and critique of research on training and organizational-level outcomes. Human Resource Management Review, 17(3), 251–273. doi: 10.1016/j.hrmr.2007.07.004.

Vroom, V.H. (1964). Work and Motivation. https://www.wiley.com/en-us/Work+and+Motivation-p-9780787900304 (Accessed: 4th November 2020).

White, M. & Bryson, A. (2013). Positive employee attitudes: How much human resource management do you need? Human Relations, 66(3), 385–406. doi: 10.1177/0018726712465096.

Wright, P.M. & Nishii, L.H. (2006). Strategic HRM and organizational behavior: Integrating multiple levels of analysis. Ecommons.Cornell.Edu. https:// ecommons.cornell.edu/handle/1813/77283 (Accessed: 30th October 2020).

Wright, P.M., & Kehoe, R.R. (2008). Human resource practices and organizational commitment: A deeper examination. Asia Pacific Journal of Human Resources, 46(1), 6–20. doi: 10.1177/1038411107086540.

Wyatt, S. (1934). Incentive in Repetitive Work: A Practical Experiment in a Factory. London: Industrial Health Research Board.

Zohar, D. (2000). A group-level model of safety climate: Testing the effect of group climate on microaccidents in manufacturing jobs. Journal of Applied Psychology, 85(4), 587–596. doi: 10.1037/0021-9010.85.4.587.

Informacje

Informacje: International Journal of Contemporary Management, 2020, Numer 19 (3), s. 23 - 42

Typ artykułu: Oryginalny artykuł naukowy

Tytuły:

Polski:

High-Performance Human Resource Practices through the Lenses of the Ability–Motivation–Opportunity Taxonomy: A Multilevel Perspective

Angielski:

High-Performance Human Resource Practices through the Lenses of the Ability–Motivation–Opportunity Taxonomy: A Multilevel Perspective

Publikacja: 19.09.2023

Status artykułu: Otwarte __T_UNLOCK

Licencja: CC BY-NC-ND  ikona licencji

Udział procentowy autorów:

Evangelos Kremmydas (Autor) - 50%
Agata Austen (Autor) - 50%

Korekty artykułu:

-

Języki publikacji:

Angielski