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A research report on moral attitudes of employees of self-government institutions evaluated by employees and offices’ clients

Data publikacji: 2013

International Journal of Contemporary Management, 2013, Numer 12(2), s. 108 - 120

Autorzy

Izabela Seredocha
Elbląska Uczelnia Humanistyczno-Ekonomiczna
Wszystkie publikacje autora →

Tytuły

Postawy etyczne pracowników samorządowych w ocenie pracowników i klientów urzędów – raport z badań

Abstrakt

The aim of the article is to evaluate the moral attitudes employees of self-government institutions have. The report was made by both the employees themselves and the clients of self-government administration units. The article is a report on pilot age research carried out on a group of 760 people, out of whom 380 people were self-government employees of self-government units in the area of the Warmińsko-mazurskie and Pomorskie provinces, the other 380 people were the clients of units in the above mentioned provinces. The research indicates that the majority of respondents believe that the moral attitudes of candidates’ for self-government positions should be scrutinized, though more clients than employees tended to have such an opinion. Respondents also see clear dependence between the moral attitude of employees and the quality of their performance. Clients have bigger demands concerning moral attitudes of self-government administration employees and were much harsher in their evaluations. According to only 11,84% of employees and 9,2% of clients the moral attitudes of clerks raised no concerns or reservations. The matter of ethics in offices still needs a lot of improvement.

Bibliografia


Informacje

Informacje: International Journal of Contemporary Management, 2013, Numer 12(2), s. 108 - 120

Typ artykułu: Oryginalny artykuł naukowy

Tytuły:

Polski:

Postawy etyczne pracowników samorządowych w ocenie pracowników i klientów urzędów – raport z badań

Angielski:

A research report on moral attitudes of employees of self-government institutions evaluated by employees and offices’ clients

Autorzy

Elbląska Uczelnia Humanistyczno-Ekonomiczna

Publikacja: 2013

Status artykułu: Otwarte __T_UNLOCK

Licencja: Żadna

Udział procentowy autorów:

Izabela Seredocha (Autor) - 100%

Korekty artykułu:

-

Języki publikacji:

Angielski

Liczba wyświetleń: 893

Liczba pobrań: 14938