Background. The dynamics of changes at the beginning of the 21st century create a new dimension of the economy based on information and knowledge. The Internet of Things, hyper-connectivity, large data sets, cloud solutions, automation, and robotisation permeate more and more areas of economic existence. The boundaries between what is physical and what is digital are blurring, making the existing ways of managing business processes likely to be insufficient, of which not all entrepreneurs are aware.
Research aims. The aim of this article is to identify the markers of business transformation processes and to demonstrate the necessity of adaptation activities of enterprises to the challenges posed by the future. We will hypothesise that the process digitisation identification set in the form of a model can become an instrument supporting business management in a strategic perspective.
Methodology. In the research process, an idiographic approach was applied with the use of understandable methods that were intended to provide an opportunity to gain insight into the “essence of things”. In the process of material acquisition, the analysis of available documents and literature was used, and due to the specificity of the topic, an overview of existing digital sources was made. The technique used was semantic analysis, the co-occurrence of terms and materials usefulness for this publication.
Key findings. The collected and analysed material allowed to make a general conclusion indicating the necessity of implementation of innovative technologies into the business management processes conditioning the development and functioning in the future. The requirement of adaptation to the digitisation era may result in many socio-economic benefits. A simplified model form of identifying the factors of digitisation, tools for process reorganisation and transformation areas in enterprises can be a helpful instrument of business management.
