@article{ffb46218-fb4b-4537-9263-43c130ab0be5, author = {Anna Pilarczyk}, title = {Operational risk management policy in view of Recommendation M}, journal = {Public Management}, volume = {2011}, number = {Issue 1 (13)}, year = {2011}, issn = {1896-0200}, pages = {189-201},keywords = {operational risk management; M Recommendation; Basel Committee on Banking Supervision (BCBS).}, abstract = {This article aims at critical analysis of the M Recommendation which is related to the operational risk management in banks. Such risk may consist of four factors: human errors, system errors, process defi ciencies as well as external infl uence. To exemplify the results of wrong risk management, some bank bankruptcy together with the scale of internal and external fraud have been presented}, doi = {10.4467/20843968ZP.11.011.0337}, url = {https://ejournals.eu/en/journal/zarzadzanie-publiczne/article/polityka-zarzadzania-ryzykiem-operacyjnym-w-swietle-rekomendacji-m} }