@article{f49ed8d6-a850-46fc-85f3-a5d3093ab61a,
author = {Roman Batko},
title = {Zastosowanie nowoczesnych narzędzi zarządzania w WUP jako odpowiedź na radykalne zmiany zadań i otoczenia organizacji},
journal = {Public Management},
volume = {2009},
number = {Issue 1 (5)},
year = {2009},
issn = {1896-0200},
pages = {151-163},keywords = {modern management tools; business process management (BPM); quality management (TQM; ISO 9001); change management (CM).},
abstract = {In this paper I recommend using business process management (BPM) and also some of the elements of quality management (TQM, ISO 9001 standard), which have been used effectively in managing business and public organizations. I propose that they can be used in WUP (Provincial Labour Agency), especially as the environment of WUP itself is undergoing changes regarding legal, client and stakeholders’ requirements.},
doi = {},
url = {https://ejournals.eu/en/journal/zarzadzanie-publiczne/article/zastosowanie-nowoczesnych-narzedzi-zarzadzania-w-wup-jako-odpowiedz-na-radykalne-zmiany-zadan-i-otoczenia-organizacji}
}