@article{e270cd85-363d-4882-a205-dd801e960de8,
author = {Małgorzata Gumola, Filip Chybalski},
title = {A Praxeological Approach to Change Management: A Problem of Measurability},
journal = {International Journal of Contemporary Management},
volume = {2017},
number = {Issue 16(2)},
year = {2018},
issn = {2449-8920},
pages = {127-150},keywords = {change management; change process; performance measurement; praxeology},
abstract = {Background. Change management is a demanding and complex concept, which has recently gained great popularity among organisations. Managers have become aware that change is an inevitable part of the business. Nevertheless, even if they are able to manage the change process properly, they often face a problem with the measurement of its results.

	Research aims. The main goal of this paper is to propose a praxeological approach to the measurement of the effects of a change management process. We also try to discuss some statistical issues concerning the measurability of change management effects, perceiving a change as a distance in metric categories.

	Methodology. The paper is of a theoretical and methodological nature. The research is mainly based on a literature review in the field of change management, praxeology, and statistics.

	Key findings. The distinction between a change measurement and a measurement of change management performance on the background of praxeology in the evaluation of the change management process is substantive. The former refers to the effectiveness and the latter to the efficiency in the praxeological meaning. For the evaluation of the change management process, the perception of a change as a distance in metric terms and the inclusion of inputs in the analysis is also justified. This results from the fact that a planned and conscious change requires input, and therefore, it has to be managed. },
doi = {10.4467/24498939IJCM.17.013.7526},
url = {https://ejournals.eu/en/journal/international-journal-of-contemporary-management/article/a-praxeological-approach-to-change-management-a-problem-of-measurability}
}