TY - JOUR
TI - The Exchange of Experiences Group as an example of benchmarking usage as a tool of improving public culture services in cities
AU - Marcinek, Kinga
TI - The Exchange of Experiences Group as an example of benchmarking usage as a tool of improving public culture services in cities
AB - 
	The intention of the paper is to present benchmarking as a tool thanks to which public organizations are able to make changes and improve public services. The main purpose of the article is to present the way benchmarking is put into practice following the example of the venture called The Exchange of Experiences Group in the management of public services. Article describes schedule of the work in the venture, explores factors which facilitate conduct of the project and also points the barriers in applied approach
VL - 2011
IS - Issue 3 (15)
PY - 2011
SN - 1896-0200
C1 - 2084-3968
SP - 39
EP - 49
DO - 10.4467/20843968ZP.12.021.0488
UR - https://ejournals.eu/en/journal/zarzadzanie-publiczne/article/grupy-wymiany-doswiadczen-jako-przyklad-zastosowania-benchmarkingu-w-doskonaleniu-uslug-sektora-kultury-w-miastach
KW - benchmarking
KW - The Exchange of Experiences Group
KW - public services Wstęp