TY - JOUR TI - The Role of the ZMOT Model in the Management of Cultural Entities AU - Spychalska-Wojtkiewicz, Monika TI - The Role of the ZMOT Model in the Management of Cultural Entities AB - This article deals with Google’s ZMOT model and its potential use in cultural entities. The article analyses the application of the model, using one particular culture unit as a study case. VL - 2018 IS - Volume 19, Issue 2 PY - 2018 SN - 1896-8201 C1 - 2084-3976 SP - 151 EP - 161 DO - 10.4467/20843976ZK.18.012.8740 UR - https://ejournals.eu/en/journal/zarzadzanie-w-kulturze/article/rola-modelu-zmot-w-zarzadzaniu-w-podmiotach-kultury KW - ZMOT model KW - relationship management KW - client KW - cultural entities