TY - JOUR
TI - Co-creating value with customers as a matter of educational processes evaluation
AU - Baran, Grzegorz
TI - Co-creating value with customers as a matter of educational processes evaluation
AB - 
	Co-creating value with customers as a matter of educational processes evaluation
	This article applies to the issue of co-creation as a key factor in the success of the school, and thus the object of evaluation of educational processes. The thesis was that in responsible thinking about school, the most important are not institutional but process aspects. Traditionally it was assumed that organizations create value (in the form of products and services) and exchange it with consumers. That product-centric approach to creating value is being replaced by an individual experience and co-creating value with customers. The school cannot be limited to the place, where the strictly planned process of education occur. Responsible school should be an innovative experiment environment in which all stakeholders share responsibility and are committed to creating value.
VL - 2012
IS - Issue 3 (19)
PY - 2012
SN - 1896-0200
C1 - 2084-3968
SP - 109
EP - 121
DO - 10.4467/20843968ZP.12.021.0708
UR - https://ejournals.eu/en/journal/zarzadzanie-publiczne/article/wspoltworzenie-wartosci-jako-przedmiot-ewaluacji-procesow-edukacyjnych
KW - co-creating value
KW - mutual responsibility
KW - educational processes
KW - school
KW - evaluation
KW - school as the experience environment