@article{293bcbea-28c8-4623-ae90-ff25d1e21fbc,
author = {Aldona Glińska-Neweś, Dawid Szostek},
title = {Organizational Citizenship Behaviors in Public and Private Sector},
journal = {International Journal of Contemporary Management},
volume = {2018},
number = {Issue 17(1)},
year = {2018},
issn = {2449-8920},
pages = {45-58},keywords = {organizational citizenship behaviors; OCB; public and private sector},
abstract = {Organizational citizenship behaviors (OCBs) are voluntary behaviors of organization members, going beyond their job descriptions, which aim at assisting coworkers and/or taking care of an organization and its operations. Since 1980s’ many researchers contributed to the explanation of their nature, dimensions as well as antecedents, however, less attention has been paid to differences in OCB scale and frequency caused by an organization type. In the paper we verify the hypothesis that employees of for-profit private organizations engage in OCBs more frequently than employees of the public sector. The hypothesis is verified on a basis of a quantitative study conducted among 280 employees of the private sector and 244 employees of local government units. The analysis of the data brings contradictory results. In general, employees of the public sector organizations perform OCB more frequently than employees of the private sector. However, their OCBs are people-oriented. OCBs supporting an organization are more frequent among employees of the private sector.},
doi = {10.4467/24498939IJCM.18.003.8382},
url = {https://ejournals.eu/en/journal/international-journal-of-contemporary-management/article/organizational-citizenship-behaviors-in-public-and-private-sector}
}