Anna Kalinowska-Żeleźnik

The aim of the article is to identify the social campaign used as a tool for government crisis communication in social media in the first year of the COVID-19 pandemic in Poland and to attempt to analyse and evaluate the information provided through advertising spots dedicated to the COVID-19 pandemic in the light of Internet users’ opinions. Quantitative and qualitative research methods were used, including source studies, media content analysis, desk research and case study. The authors put forward the thesis that by means of selected spots aired as part of the social campaign conducted by the Ministry of Health, during the first year of the pandemic in Poland (from March 4, 2020, to March 4, 2021), this Ministry tried to inform and educate the public about safety and public health measures implemented to reduce the spread of the COVID-19 virus. The results of the research showed the government’s lack of experience in using new media channels in crisis communication, which caused a fierce public discourse in social media, for which the rulers were not prepared. The discourse in Polish society, emerging from the comments of users of selected social media on the information provided through advertising spots dedicated to the COVID-19 pandemic, stimulates and encourages action, arousing anxiety due to the disruption of the established information order. We can discuss its potential to generate changes, on condition that social information campaigns are carefully prepared.

The article analyzes the use of new media in the activities that are related to political communication on the example of the City Hall in Elbląg. The main objective of the study is to characterize the use of new media in the area of political communication. The detailed objectives were formulated as follows: characteristics of the use of new media in political communication, with particular emphasis on tools such as the website and Facebook, and identification of activities and evaluation of the City Hall in Elbląg on the official website of the office and Facebook fanpage. The desk research and case study methods were used to achieve the above objectives.

In the age of continued instability, constant crises, age of not coping with building-up problems of the globalizing world, increasingly the role of social leaders is taken by non-governmental organizations, such as Polska Akcja Humanitarna. It quickly and accurately diagnoses social problems, in order to reduce them. In order to meet the challenges posed in front, not only by its own region or country, but also by the globalizing world, it performs its tasks at the level of the general public. In carrying out the mission of global humanitarian aid it uses, inter alia, modern marketing communications tools, including the interactive communication in social media.

The main objective of this study was to present the concept of storytelling as a modern, unconventional and creative tool for creating an advertising message on the example of the Allegro brand. The authors made a comparative analysis of two selected Allegro advertising spots, which are part of the campaign “What are you looking for?”. Based on the Freytag model, the compatibility of the advertising message structure with the concept of storytelling was examined. The campaign’s market effects were also described to assess the values the use of storytelling in an advertising message. Literature studies, desk research, media content analysis and case study with comparative analysis were used to achieve the research goal.

The promotion of Polish culture is an important element for economic and social development of the country, building his image after for its borders, and especially solid brand ‘Poland’. Government action in this regard is based primarily on ministerial programs. One of them is the program of the Ministry of Culture and National Heritage supporting the promotion of Polish abroad by culture.

The event marketing is an important tool of marketing communication. Its effectiveness nowadays depends on the professional prowess of the event organizers, and on their skillful use of the Internet and modern communication technologies. The purpose of this article is to analyze the applicability of the Internet and modern communication technologies in the process of the organization of selected types of events, and its exemplification in the area of marketing communication. The areas of the use of the event marketing in marketing communication are thus identified, as well as the elements of “meeting planning” method, which is an effective tool that supports professional event organizers. Then specific types of events, and the ways of using the Internet and modern communication technologies in the process of their organization are presented.