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Patients’ preferences: Comparing the quality of medical services before and during the COVID-19 pandemic

Data publikacji: 2022

Zdrowie Publiczne i Zarządzanie, 2022, Tom 20, Numer 3, s. 73 - 80

https://doi.org/10.4467/20842627OZ.22.013.18487

Autorzy

,
Ewa Otręba
https://orcid.org/0000-0003-0432-9906 Orcid
Wszystkie publikacje autora →
,
Magdalena Dorobek
https://orcid.org/0000-0003-0432-9906 Orcid
Wszystkie publikacje autora →
,
Anna Dąbrowska
Wydział Pedagogiczny Uniwersytetu Warszawskiego; ul. Mokotowska 16/20, 00-561 Warszawa
Wszystkie publikacje autora →
,
Anna Dąbrowska
https://orcid.org/0000-0002-0026-241X Orcid
Wszystkie publikacje autora →
,
Krzysztof Sobczak
https://orcid.org/0000-0002-8354-2299 Orcid
Wszystkie publikacje autora →
,
Jędrzej Czmyr
https://orcid.org/0000-0002-3898-5322 Orcid
Wszystkie publikacje autora →
,
Zuzanna Chmielewska
https://orcid.org/0000-0003-1106-1119 Orcid
Wszystkie publikacje autora →
,
Paulina Dąbrowska
https://orcid.org/0000-0002-0889-9167 Orcid
Wszystkie publikacje autora →
Julia Świechowska
https://orcid.org/0000-0001-6492-6863 Orcid
Wszystkie publikacje autora →

Tytuły

Patients’ preferences: Comparing the quality of medical services before and during the COVID-19 pandemic

Abstrakt

During the COVID-19 pandemic, an increasing number of infections and a need for medical consultations forced the society to implement remote forms of contact with patients. The aim of this study was to analyze the experiences and preferences of patients regarding the doctor-patient relationship. A quantitative study was conducted using the CAWI technique. The study involved 1011 adult patients who were consulted by their family physicians. The patients generally declared unfavorable changes regarding their access to medical services. While comparing the experiences before and during the pandemic, most patients (70.3%) revealed that they had difficulties accessing their family physicians. Many patients (83.1%) preferred a personal visit as a form of consultation. Identification of the constraints relating to the COVID-19 pandemic can contribute to optimizing the health care system, particularly the organization of remote medical consultations. 

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Informacje

Informacje: Zdrowie Publiczne i Zarządzanie, 2022, Tom 20, Numer 3, s. 73 - 80

Typ artykułu: Oryginalny artykuł naukowy

Tytuły:

Polski:

Patients’ preferences: Comparing the quality of medical services before and during the COVID-19 pandemic

Angielski:

Patients’ preferences: Comparing the quality of medical services before and during the COVID-19 pandemic

Autorzy

Publikacja: 2022

Status artykułu: Otwarte __T_UNLOCK

Licencja: CC BY  ikona licencji

Udział procentowy autorów:

Ewa Otręba (Autor) - 11.11%
Magdalena Dorobek (Autor) - 11.11%
Anna Dąbrowska (Autor) - 11.11%
Anna Dąbrowska (Autor) - 11.11%
Krzysztof Sobczak (Autor) - 11.11%
Jędrzej Czmyr (Autor) - 11.11%
Zuzanna Chmielewska (Autor) - 11.11%
Paulina Dąbrowska (Autor) - 11.11%
Julia Świechowska (Autor) - 11.11%

Korekty artykułu:

-

Języki publikacji:

Angielski