TY - JOUR
TI - Komunikacja społeczna w pracy socjalnej – aspekty teoretyczne i praktyczne
AU - Szast, Mateusz
TI - Komunikacja społeczna w pracy socjalnej – aspekty teoretyczne i praktyczne
AB - 
	Social communication in social work ‒ theoretical and practical aspects

	The purpose of the article is to draw attention to the issues not so much as communication, but to communicate in social work, with particular emphasis on the essence of communication between individuals, listening and not hearing and perceiving rather than seeing the needs of other people. Proper intergenerational and intercultural communication, in turn, can condition understanding and empathy by capturing the interlocutor’s point of view ‒ it should be noted that the vast majority of social workers are younger than their pupils, characterized by specialized education, which may make it difficult to understand the level of abstraction of their stakeholders or beneficiaries. In the analysis completed with recommendations for social workers, both verbal and non-verbal channels were included.
VL - 2020
IS - Tom 25, Numer 4
PY - 2020
SN - 1507-4285
C1 - 2449-6138
SP - 257
EP - 267
DO - 10.4467/24496138ZPS.20.030.13085
UR - https://ejournals.eu/czasopismo/zeszyty-pracy-socjalnej/artykul/komunikacja-spoleczna-w-pracy-socjalnej-aspekty-teoretyczne-i-praktyczne
KW - communication
KW - social work
KW - emotional intelligence