%0 Journal Article
%T Non-directive Communication Techniques in a Coaching Process
%A Dolot, Anna
%J International Journal of Contemporary Management
%V 2018
%R 10.4467/24498939IJCM.18.026.9622
%N Numer 17(3)
%P 77-100
%K coaching, coach, non-directive communication techniques, asking questions, development
%@ 2449-8920
%D 2018
%U https://ejournals.eu/czasopismo/international-journal-of-contemporary-management/artykul/non-directive-communication-techniques-in-a-coaching-process
%X 
	Background. Coaching is a popular training method known especially for a specific, non-directive communication style. The non-directive character of communication techniques has a clear target – it unblocks, brings out and maximises a coachee’s potential without giving ready solutions. Coaching constitutes a frequent subject of research, both theoretical and empirical. It proves its effectiveness in various branches and areas. The coaching process is analysed less frequently, and the analysis of implemented non-directive communication techniques is quite a novelty.

	Research aims. The main research aim is to analyse the frequency of the non-directive communication techniques used by coaches in the coaching process.

	Methodology. The research was conducted on the basis of the survey method with the use of the questionnaire technique on a group of 100 respondents who took part in the coaching process with at least three sessions and when the coaching process had already been finished.

	Key findings. The most frequently used non-directive communication technique in the coaching process is coaching tasks, and the shadow procedure is the least frequent one. The choice of a coach (external coach, internal coach or direct supervisor as a coach) has an influence on the frequency of using particular non-directive communication techniques.