TY - JOUR TI - Building Intra-organizational Trust AU - Dobrowolski, Zbysław TI - Building Intra-organizational Trust AB - In the era of globalization, state and public organizations must be effective. One of the conditions of this effectiveness is the creation of intra-organizational trust. The author identifies factors, that affect this trust, and formulates a definition of public trust and intra-organizational trust. It was stated among others, that public trust to the organization can be reduced due to lower lever of intra-organization trust. It was also stated, that staff willingness to remain in the organization does not depend only on job satisfaction. A lack of willingness to sharing by employees the knowledge and skills with others can be considered as an indicator of the level of intra-organizational trust. A high staff fluctuation can be considered as an indicator of a lack of trust in the organization. VL - 2014 IS - Numer 4 (28) PY - 2015 SN - 1896-0200 C1 - 2084-3968 SP - 341 EP - 354 DO - 10.4467/20843968ZP.14.028.2772 UR - https://ejournals.eu/czasopismo/zarzadzanie-publiczne/artykul/building-intra-organizational-trust KW - public organization KW - trust KW - public management