@article{d6a2ebee-d198-4dba-a079-d19c0563d2fc, author = {Zbysław Dobrowolski}, title = {Building Intra-organizational Trust}, journal = {Zarządzanie Publiczne}, volume = {2014}, number = {Numer 4 (28)}, year = {2015}, issn = {1896-0200}, pages = {341-354},keywords = {public organization; trust; public management}, abstract = {In the era of globalization, state and public organizations must be effective. One of the conditions of this effectiveness is the creation of intra-organizational trust. The author identifies factors, that affect this trust, and formulates a definition of public trust and intra-organizational trust. It was stated among others, that public trust to the organization can be reduced due to lower lever of intra-organization trust. It was also stated, that staff willingness to remain in the organization does not depend only on job satisfaction. A lack of willingness to sharing by employees the knowledge and skills with others can be considered as an indicator of the level of intra-organizational trust. A high staff fluctuation can be considered as an indicator of a lack of trust in the organization.}, doi = {10.4467/20843968ZP.14.028.2772}, url = {https://ejournals.eu/czasopismo/zarzadzanie-publiczne/artykul/building-intra-organizational-trust} }