TY - JOUR TI - Kształtowanie relacji między bezrobotnymi a instytucjami służb zatrudnienia AU - Bujak, Kazimierz TI - Kształtowanie relacji między bezrobotnymi a instytucjami służb zatrudnienia AB - The article treats about the problems of effective relationships between labour offices and their unemployed clients. The most desirable, from the point of view of realization of the mission of employment services, are relations of cooperation based upon the attitudes of the unemployed to obtain a job stimulated by their real intentions. There are, however, several barriers limiting relations between labour offices and the unemployed. The most important ones regard rigidity and overformalization of the procedures of employment services. There are also those connected with the process of communication, work organization of labour offices and effectiveness of their programmes addressed to their clients. In the final part of the paper the ways of overcoming the abovementioned barriers are shown. VL - 2009 IS - Numer 1 (5) PY - 2009 SN - 1896-0200 C1 - 2084-3968 SP - 133 EP - 149 UR - https://ejournals.eu/czasopismo/zarzadzanie-publiczne/artykul/ksztaltowanie-relacji-miedzy-bezrobotnymi-a-instytucjami-sluzb-zatrudnienia