TY - JOUR TI - Zarządzanie jakością w dziennikarstwie - kłopot, mrzonka czy konieczność? AU - Goban-Klas, Tomasz TI - Zarządzanie jakością w dziennikarstwie - kłopot, mrzonka czy konieczność? AB - Journalism Quality Management - a trouble, a pipe dream or a necessity? Newspapers and journalism are experiencing a serious crisis, primarily economic, but also a crisis of their social role and credibility. It is visible in the decline in expenditure and revenue, including advertising, in the decreasing number of journalists and loss of public confidence. This pushes the further tabloidization of journalism, by which I mean using all means, themes, and forms that could attract readers. The result is a simplification of the content, a neglect of journalistic ethics, and – worst of all – numerous errors, from spelling mistakes to false information. This further decreases the credibility of the press. To brake this vicious circle a renewed appreciation of the importance of confidence in journalism is needed. This article describes the Total Quality Management project which was prepared by The Media and Society Foundation. VL - 2013 IS - Tom 14, Numer 4 PY - 2013 SN - 1896-8201 C1 - 2084-3976 SP - 315 EP - 321 DO - 10.4467/20843976ZK.13.026.1585 UR - https://ejournals.eu/czasopismo/zarzadzanie-w-kulturze/artykul/zarzadzanie-jakoscia-w-dziennikarstwie-klopot-mrzonka-czy-koniecznosc KW - dziennikarstwo KW - prasa drukowana KW - kryzys KW - jakość w dziennikarstwie KW - zarządzanie przez jakość